IT Support Administrator
3.
9 Quick Apply Full-time 2 hours ago Full Job Description IT Support Specialist Please be advised that this position is not remote and would require someone who is on-site daily Feldco is honored to have been named a top workplace in 2021 by the Chicago Tribune making us an 8 time award winner! Job
Summary:
We are seeking a detail-oriented, thorough, and organized Software and IT support specialist to join our growing team.
In this role, you will work on maintaining and monitoring the computer systems and networks for our business.
You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.
In this position, you will play a key role in creating and testing new computer programs.
You will also be required to solve existing software problems, work with other developers, create SQL queries, push SQL updates and general maintenance of the SQL and MySQL databases.
IT Support Duties and Responsibilities Install and configure software and computer systems.
Troubleshoot and resolve issues with software or hardware.
Walk colleagues or clients through steps to help them resolve their technical problems.
Maintain procedures and reports that provide technical support to the entire organization.
Analyze records and logs to spot underlying trends and potential issues.
Support the implementation of new solutions or applications.
Establish accounts for new users and assist with password or login problems.
Test, evaluate, and make decisions about new technology for the business.
Participate in business-wide meetings to provide insight into technical requirements.
IT Support Requirements and Qualifications Associate's or bachelor's degree in computer science or a related field.
1
years of experience in a technical support role.
Certifications are preferred, but not required.
Working knowledge and expertise with a variety of software, hardware, and applications.
Willingness to solve complicated problems and see projects through to completion.
Analytical skills to study problems and records and identify solutions.
Team-oriented attitude to help other colleagues and departments with technical problems.
Strong interpersonal communication and relationship-building skills.
Ability to manage time and effectively prioritize numerous projects at one time.
Technologies Used In Our IT Environment (Let me know what is required vs preferred in this section) Spiceworks VoIP phone system (3CX, Vonage, Nexvortex, RingCentral) ESX VM NAS systems (Synology, Buffalo, Backblaze, Azure, Citrix) iLo administration AV (SentinelOne, Bitdefender, Webroot, Malwarebytes) Web filtering (Web Titan) Email filtering (Spam Titan) Bandwidth monitoring (LogicMonitor) AP (Meraki) Verizon tablets Tablet monitoring (Cerberus) Asset Tiger JPMorgan scanners (Epson, Panini) Right Networks (Accounting) Nexvortex faxagent Eagle Camera Monitoring Teamviewer, Zoom Amazon, Newegg, CDW Quickbooks Sketchup Windows, Linux Server/client OS and applications/services What can Feldco Offer You? Leadership - We are the largest replacement roofing, window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market Growth - We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets Advancement - We have recently promoted many internal staff members to management positions, and offer external training and tuition reimbursement for personal development Security - We operate profitability and are enhancing the benefits and care of our employees Professionalism - We are investing heavily in quality improvements and establishing industry-best operations Teamwork - We are focused on assisting each other and working together to take care of our customers Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Evening shift Monday to Friday Weekend availability Education:
Bachelor's (Required)
Experience:
Help desk:
1 year (Preferred) Windows:
1 year (Preferred) VoIP:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Quick Apply Full-time 2 hours ago Full Job Description IT Support Specialist Please be advised that this position is not remote and would require someone who is on-site daily Feldco is honored to have been named a top workplace in 2021 by the Chicago Tribune making us an 8 time award winner! Job
Summary:
We are seeking a detail-oriented, thorough, and organized Software and IT support specialist to join our growing team.
In this role, you will work on maintaining and monitoring the computer systems and networks for our business.
You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.
In this position, you will play a key role in creating and testing new computer programs.
You will also be required to solve existing software problems, work with other developers, create SQL queries, push SQL updates and general maintenance of the SQL and MySQL databases.
IT Support Duties and Responsibilities Install and configure software and computer systems.
Troubleshoot and resolve issues with software or hardware.
Walk colleagues or clients through steps to help them resolve their technical problems.
Maintain procedures and reports that provide technical support to the entire organization.
Analyze records and logs to spot underlying trends and potential issues.
Support the implementation of new solutions or applications.
Establish accounts for new users and assist with password or login problems.
Test, evaluate, and make decisions about new technology for the business.
Participate in business-wide meetings to provide insight into technical requirements.
IT Support Requirements and Qualifications Associate's or bachelor's degree in computer science or a related field.
1
years of experience in a technical support role.
Certifications are preferred, but not required.
Working knowledge and expertise with a variety of software, hardware, and applications.
Willingness to solve complicated problems and see projects through to completion.
Analytical skills to study problems and records and identify solutions.
Team-oriented attitude to help other colleagues and departments with technical problems.
Strong interpersonal communication and relationship-building skills.
Ability to manage time and effectively prioritize numerous projects at one time.
Technologies Used In Our IT Environment (Let me know what is required vs preferred in this section) Spiceworks VoIP phone system (3CX, Vonage, Nexvortex, RingCentral) ESX VM NAS systems (Synology, Buffalo, Backblaze, Azure, Citrix) iLo administration AV (SentinelOne, Bitdefender, Webroot, Malwarebytes) Web filtering (Web Titan) Email filtering (Spam Titan) Bandwidth monitoring (LogicMonitor) AP (Meraki) Verizon tablets Tablet monitoring (Cerberus) Asset Tiger JPMorgan scanners (Epson, Panini) Right Networks (Accounting) Nexvortex faxagent Eagle Camera Monitoring Teamviewer, Zoom Amazon, Newegg, CDW Quickbooks Sketchup Windows, Linux Server/client OS and applications/services What can Feldco Offer You? Leadership - We are the largest replacement roofing, window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market Growth - We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets Advancement - We have recently promoted many internal staff members to management positions, and offer external training and tuition reimbursement for personal development Security - We operate profitability and are enhancing the benefits and care of our employees Professionalism - We are investing heavily in quality improvements and establishing industry-best operations Teamwork - We are focused on assisting each other and working together to take care of our customers Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Evening shift Monday to Friday Weekend availability Education:
Bachelor's (Required)
Experience:
Help desk:
1 year (Preferred) Windows:
1 year (Preferred) VoIP:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
