Identification Media Specialist
This position supports ASH in accomplishing mission critical responsibilities and key agency goals and objectives through the performance of administrative, program support, and technical duties.The incumbent performs a combination of routine, multiple and varying assignments in support of the daily operations of identification (ID) media issuance. He/she applies experience and detailed knowledge to plan and accomplish tasks. The incumbent is expected to demonstrate some independence in planning time, and coordinates only as needed with a manager or senior specialist to prioritize tasks and use assigned resources. Assists managers and other employees in the day-to-day operations, and may act as a lead for other support and technical staff to coordinate multiple assignments.Typical duties include but, are not limited to the following:
Provides technical leadership to Personal Identification Verification (PIV) Card holders and various organizations with AIT (FICAM, Helpdesk, Cloud, Active Directory, etc.) in analyzing PIV Cards to provide solutions in resolving information technology and physical security related issues with the usage of the PIV Card. This involves implementing various technical analysis methodologies, proof of concept implementations and advanced test methods. Assists applicants with the registration, enrollment and life-cycle processes for the PIV Card. Provided hands-on training to new field Trusted Agents and provides hand-on refresher training to existing Trusted Agents.Provides PIV-related recurring presentations to senior management and union representatives on the process for obtaining and usage of the PIV Card for both Physical and Logical Access.Assists facility managers on programming PIV Cards to be used with the agencies Physical Access Control System (PACS). This includes remotely connecting to a facility's access control system to analyze issues with PIV Cards and updating the access control system to correct the issues determined during the analysis. Works in support of Personnel Security Specialists (PSS) and may be required to assist in some PSS duties. Provides support to Facility Security Specialists, FAA headquarters offices, and/or other remote facilities to implement IT-based identity and access procedures and processes as identified. Recommends changes to managers to improve efficiency in ID media operations. Demonstrates effective customer service skills to diffuse difficult situations and maintain a positive attitude when dealing with customers. Provides other administrative and technical support as directed by management. Work is reviewed sporadically to ensure timeliness and alignment with the requirements of projects and/or work activities.Performs other duties as assigned. To qualify for this position you must demonstrate in your application that you possess at least One Year (52 weeks) of specialized experience equivalent to next lower level (FV-F or FG/GS-5-9) in the normal line of progression for the occupation in the organization. Specialized experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to work of the position to be filled.Specialized experience for this position may include, but is not limited to experience, supporting an organization with the implementation of identification media program.Qualification requirements must be met by the closing date of this vacancy announcement.As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all external announcements. Therefore, as an applicant for this external announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.In lieu of providing a KSA narrative response in the text box listed below each KSA, please include work history that describes how you meet the answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories:
score order, category grouping, or priority grouping and referred to the selecting official for consideration.
Estimated Salary: $20 to $28 per hour based on qualifications.
Provides technical leadership to Personal Identification Verification (PIV) Card holders and various organizations with AIT (FICAM, Helpdesk, Cloud, Active Directory, etc.) in analyzing PIV Cards to provide solutions in resolving information technology and physical security related issues with the usage of the PIV Card. This involves implementing various technical analysis methodologies, proof of concept implementations and advanced test methods. Assists applicants with the registration, enrollment and life-cycle processes for the PIV Card. Provided hands-on training to new field Trusted Agents and provides hand-on refresher training to existing Trusted Agents.Provides PIV-related recurring presentations to senior management and union representatives on the process for obtaining and usage of the PIV Card for both Physical and Logical Access.Assists facility managers on programming PIV Cards to be used with the agencies Physical Access Control System (PACS). This includes remotely connecting to a facility's access control system to analyze issues with PIV Cards and updating the access control system to correct the issues determined during the analysis. Works in support of Personnel Security Specialists (PSS) and may be required to assist in some PSS duties. Provides support to Facility Security Specialists, FAA headquarters offices, and/or other remote facilities to implement IT-based identity and access procedures and processes as identified. Recommends changes to managers to improve efficiency in ID media operations. Demonstrates effective customer service skills to diffuse difficult situations and maintain a positive attitude when dealing with customers. Provides other administrative and technical support as directed by management. Work is reviewed sporadically to ensure timeliness and alignment with the requirements of projects and/or work activities.Performs other duties as assigned. To qualify for this position you must demonstrate in your application that you possess at least One Year (52 weeks) of specialized experience equivalent to next lower level (FV-F or FG/GS-5-9) in the normal line of progression for the occupation in the organization. Specialized experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to work of the position to be filled.Specialized experience for this position may include, but is not limited to experience, supporting an organization with the implementation of identification media program.Qualification requirements must be met by the closing date of this vacancy announcement.As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all external announcements. Therefore, as an applicant for this external announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.In lieu of providing a KSA narrative response in the text box listed below each KSA, please include work history that describes how you meet the answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories:
score order, category grouping, or priority grouping and referred to the selecting official for consideration.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$45,147 to $69,983 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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